How to generate a new LogMeIn single sign-on password

David Gillespie

Edited August 08, 2019 22:06

Question

How do I create a new single sign-on (SSO) password for LogMeIn Rescue?

Answer

The LogMeIn Rescue SSO Password is the API token used in the LogMeIn Rescue integration with Zendesk.

Instructions

Open the LogMeIn Rescue Administrator Center
Under Global Settings > Single Sign-On, define a new password
Save the new password

Have more questions? Submit a request

3 Comments

Kris wolton
- August 12, 2019 09:04
Comment actions Permalink
Hi,

Please can you give us an ETA of when the app will be available again? We use it quite a lot and it was one of the reasons we moved to Zendesk.

0
David Gillespie
- August 19, 2019 00:00
Comment actions Permalink
Hi Kris,

Apologies again for the inconvenience caused by taking down the app.

The team at LogMeIn are building a new app which will be ready for use within the next 30 days.

Thanks,

David

1
Bell Johnson
- October 15, 2019 15:59
Comment actions Permalink
Logmein is great. Additionally, one can also use tools like R-HUB remote support, Teamviewer etc. for remotely accessing computers from anywhere anytime. They work well.

0

Please sign in to leave a comment.

Powered by Zendesk