Jira integration resources

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  • Prasand

    Hi, you can connect Zendesk and Jira with the help of Workativ Assistant, you can create workflow automation and auto-resolve repetitive issues with this integration.
    Check here: https://www.zendesk.com/apps/support/workativ-assistant

  • Heather Rommel
    Community Moderator

    I'm wondering why there aren't more options for settings on this app. For example, it would be great (and more secure) to be able to turn this setting OFF:

    WITHIN Jira:

    • Linked Zendesk tickets are displayed in the Zendesk activity tab within Jira —providing a view of all public and private comments.

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