The Zendesk for Startups Program provides qualified startups access to the full family of Zendesk products for free* for their first 6 months. This gives fast growing companies the ability to create the best customer experiences with their business from the very beginning.
This article includes these sections:
Program goals and requirements
The goal of the Zendesk for Startups program is to establish long-term relationships and act as a strategic partner within our startup community to assist early stage companies for hypergrowth and scale with tools that will help them for the long haul, not just for their immediate needs that they’ll soon outgrow.
In addition to Zendesk product access, participating startups also receive regular access to additional guidance, with virtual office hours and other on demand resources as Zendesk is committed to helping startups get it right from the start.
Program requirements are as follows:
- Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)
- Must have fewer than 50 employees
- Must have raised up to Series A in venture funding
If you have additional questions about the program, read the related topics shown below, or contact Zendesk Customer Support.
The Zendesk CX Academy
If you've joined the Zendesk for Startups Program and are ready to get going, then the Zendesk CX Academy is your next stop. This program is designed to help startups get the most out of Zendesk, and is part of the benefit of being a part of the program and community. Learn more about the Zendesk CX Academy
Related topics
Zendesk for Startups provides a monthly credit for six (6) months of up to one hundred (100) Agents redeemable for any combination of Zendesk Support, Talk, Chat, Guide, and Explore products, for free. Consulting Services, Add-ons, integrations, and Zendesk Talk minutes are not included. Your use and access to Zendesk Services under this program shall be governed by Zendesk’s Master Subscription Agreement and other applicable policies located on our website.
8 Comments
The Startup Application Form is dead. Can you have a look?
Hello Tung Nguyen,
If you're having issues submitting the form, I'll go ahead and create a ticket on your behalf to assist further. Be in touch shortly!
Cheers,
It says up to series A, we're bootstrapped, near launch, do we still qualify?
HI Jorvan,
I see that the startups team is assisting you with your questions in a private ticket; we'll continue to help you out there.
1.Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)
2.Must have fewer than 50 employees
3.Must have raised up to Series A in venture funding a venture financing firm. Series A funding and below.
That means if am at stage of looking for seed capital. Nxt Round 2..for venture funds...by this time i will be far from being new customer to still qualify.
Hi Leo,
It looks like Zach responded to you in a ticket, but this program is only open to companies that have received funding through the venture capital financing process.
We wish you the best with your start up!
Hi Mark,
It looks like Zach reached out to you in a private ticket. For anyone else who has the same question program requirements are as follows:
Hi Zach,
I would like to know more about this Startup Program. For the requirement, may I know what do you mean by must have raised up to Series A in venture funding? What if our company doesn't have any fundings yet?
Looking forward to hearing from you soonest.
Best regards,
Leo
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