Announcing Talk agent recording controls EAP

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  • Jenny Gillett
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    Hi all,

    Delighted to see so many people excited about and registering their interest in this EAP. Looks like we had a bit of an issue with the sign-up form, which has now been fixed.

    Can I ask anyone that signed up on Friday (1st Nov) to re-register as we don't have any details to contact you when we start onboarding. 



  • Jenny Gillett
    Comment actions Permalink

    We are very happy to announce that this functionality is now Generally Available to all Talk Professional and Enterprise customers and the Early Access Program has been closed.

    I would like to take the opportunity to thank you for participating in the EAP and providing us with the valuable feedback that is vital in us delivering the correct functionality to support your organisational needs. 

    In case you missed it, here is the official announcement with the links to the product documentation. 


    Thank you 

    Zendesk Talk Product Team 



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