(Support) indicates the app is available for Zendesk Support.
(Chat) indicates the app is available for Zendesk Chat.
- PagerDuty (Support)
- PagerDuty's real time operations platform helps companies increase reliability and customer satisfaction by routing and escalating critical issues to the proper teams that can resolve the issue in a timely manner. As the acknowledgment, research and resolution process is happening, your customer facing team can stay up to date with the PagerDuty integration and provide updates to your customers. Getting notified when tickets are created is critical for many organizations. With this integration, you can now use PagerDuty's rich scheduling and notification capabilities to make sure that your team(s) is responsive in resolving issues for your customers.
- CloudTalk (Support)
- CloudTalk is a modern cloud based PBX phone solution for your business. By using the CloudTalk integration with Zendesk, phone support will be easier than ever. Handle inbound calls with ease, sync call information with your contacts and vice versa. Initiate outbound calls with "Click-to-call". Simply click on your contact's phone number and call is initiated automatically. Provide a more personal experience with your contacts by browsing through their previous tickets even before picking up a call
- Copper by Maxihost (Support, paid)
- Copper by Maxihost helps you connect Zendesk, with popular CRM Copper. With Copper you can manage sales, customer relationships and get email tracking inside Gmail. The Copper by Maxihost integration lets you view and add people to your Copper account while working on Zendesk Support tickets, making it easier for sales reps to manage your Copper CRM from Zendesk.
- Sitejabber Channel (Support)
- Sitejabber is the leading and most trusted consumer-facing business reviews platform in the world. Over 20K businesses use Sitejabber to actively manage their reviews. Sitejabber is the only Google Approved Reviews Partner that is also backed by the United States National Science Foundation. Create a support ticket whenever a new review is submitted about your business. Make sure all reviews and all customer issues are addressed quickly by a member of your support team. Respond publicly or privately to a reviewer through Zendesk. Using Zendesk's public and private responses, review comments and messages are automatically created and sent on Sitejabber.
- Text United translation plugin (Support)
- Text United translation plugin is a translation management system (TMS) that aims to help companies make the translation process ultra-fast and silky-smooth. With a quick setup and intuitive interface, the Text United integration helps customer support teams translate both incoming and outgoing tickets to make their agents more efficient and clients more engaged.
- Random Tagging Pro (Support, pad) and Random Tagging Lite (Support)
- LinkedIn Channel (Support, paid)
- LinkedIn Channel for Zendesk by AssureSoft offers the opportunity to expand your contacts experience through articles, photos and video sharing between LinkedIn and Zendesk Support. This new Channel allows you to connect your LinkedIn Company Page or Showcase to your Zendesk Support domain and helps you handling LinkedIn posts into your Zendesk workflow.
- PagerDuty (Support)