Analyzing community activity

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  • Laurie
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    Hi - for the first suggestion for how to use community data (Monitor unanswered questions and create tickets), I'm unclear how one would go about doing so from the Community Reporting dashboard.

    I don't currently see a filter to find unanswered posts in the reporting dashboard - how would we go about finding all the unanswered questions within a given time period? 

  • Sophie McMonagle
    Comment actions Permalink

    Hi Laurie,

    There is no direct way to filter unanswered posts using the reporting dashboard, so I've removed that point from the article. I'm sorry for any confusion.  


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