We’re excited to announce that by popular demand, we’re launching an Early Access Program (EAP) that will enable you to share dashboards with individuals who do not have access to Zendesk.
In November, we will begin onboarding users who meet the following criteria:
- Have an active Explore Professional or Legacy subscription
- Are willing to meet with our team to provide feedback
The EAP will enable your editors to create public or password-protected links to any of your live dashboards and share them with anyone, including people that don’t have access to your Zendesk instance. These links can also be used to broadcast dashboards to a live monitor in your office, allowing all your team members to monitor volume and performance.
To help keep your data secure, interactivity options are disabled when accessing dashboards via these links. In addition, IP restrictions configured in your Zendesk instance will automatically be enforced, meaning that links will only be accessible from that IP range.
Want to sign up?
Interested in joining the EAP? Sign-up below. We will begin onboarding eligible users in November.
Feedback? We’d love to hear it
Please let us know what you think about this EAP in the comments below.