On Tuesday, October 22, from 10:00am-12:00pm CDT, we'll have a special guest team of experts on hand to answer your questions about Business Rules/Macros in your Zendesk Support instance for an AMA-style conversation!
Just click the "new post" button and write up your question. Be sure to be as detailed as possible. The best questions include:
- What it is you're trying to do
- What you've tried so far
- Any other context or relevant information
- Screenshots, if you have them
Questions posted to this topic in advance of the start time will be answered first thing on the 22nd, so if you've got something you want our experts to look at, post it today!
Be sure to select the Ask Us Anything about Support: Business Rules/Macros topic in the topic dropdown below the body of your post, so that it goes to the right spot. It looks like this:
What kinds of questions will you answer?
We'll answer questions about Support: Business Rules/Macros, how they work, or how to maintain specific macros. We can also troubleshoot existing ones you have in your account.
Is there anything you won't answer?
We may not be able to speak to some product feedback requests or roadmaps for Support. If you would like to share product feedback about any Support related features, that should get posted in the Support Product Feedback Topic.
Find our AMA topic here!