On November 16th and 17th PT (17th and 18th UTC), we will perform an upgrade to production servers' data format to remain compliant with Security Vulnerability Management requirements.
Deployment Timeline
| Pod Deploy Order | Date | Timeframe |
| 12 |
2019-11-16 PDT 2019-11-17 UTC |
4:00PM - 7:00PM PDT 12:00AM - 3:00AM UTC |
| 15 |
2019-11-17 PDT 2019-11-17/18 UTC |
3:00PM - 11:59PM PDT 11:00PM - 7:59AM UTC |
| 18, 20 |
2019-11-17 PDT 2019-11-17/18 UTC |
3:00PM - 11:59PM PDT 11:00PM - 7:59AM UTC |
| 17, 23 |
2019-11-17 PDT 2019-11-17/18 UTC |
3:00PM - 11:59PM PDT 11:00PM - 7:59AM UTC |
| 13, 19 |
2019-11-17 PDT 2019-11-17/18 UTC |
3:00PM - 11:59PM PDT 11:00PM - 7:59AM UTC |
| 14 |
2019-11-17 PDT 2019-11-17/18 UTC |
3:00PM - 11:59PM PDT 11:00PM - 7:59AM UTC |
Customer Impact
This will be an underlying internal database migration which is not exposed to customers directly. It will be performed over the weekend to minimize disruption. While no customer impact or downtime is expected, there could be 10 to 20 minutes of downtime limited to a single pod, affecting Support, Guide, Talk functionality, and certain Apps. The rollout will be halted if the migration does not go as planned.
1 Comments
Pod12
Maintenance started – 16 November 2019 4:00pm PT / 17 November 2019 12:00am UTC.
Maintenance finished – 16 November 2019 5:10pm PT / 17 November 2019 1:10am UTC.
Pod25
Maintenance started – 16 November 2019 5:15pm PT / 17 November 2019 1:15am UTC.
Maintenance finished – 16 November 2019 6:02pm PT / 17 November 2019 2:02am UTC.
Pod15
Maintenance started – 17 November 2019 3:00pm PT / 17 November 2019 11:00pm UTC.
Maintenance finished – 17 November 2019 4:04pm PT / 18 November 2019 12:04am UTC.
Pod18
Maintenance started – 17 November 2019 4:04pm PT / 18 November 2019 12:04am UTC.
Maintenance finished – 17 November 2019 4:55pm PT / 18 November 2019 12:55am UTC.
Pod20
Maintenance started – 17 November 2019 4:47pm PT / 18 November 2019 12:47am UTC.
Maintenance finished – 17 November 2019 5:25pm PT / 18 November 2019 1:25am UTC.
Pod17
Maintenance started – 17 November 2019 5:02pm PT / 18 November 2019 1:02am UTC.
Maintenance finished – 17 November 2019 5:43pm PT / 18 November 2019 1:43am UTC.
Pod23
Maintenance started – 17 November 2019 5:27pm PT / 18 November 2019 1:27am UTC.
Maintenance finished – 17 November 2019 6:10pm PT / 18 November 2019 2:10am UTC.
Pod19
Maintenance started – 17 November 2019 5:43pm PT / 18 November 2019 1:43am UTC.
Maintenance finished – 17 November 2019 6:21pm PT / 18 November 2019 2:21am UTC.
Pod14
Maintenance started – 17 November 2019 6:10pm PT / 18 November 2019 2:10am UTC.
Maintenance finished – 17 November 2019 6:50pm PT / 18 November 2019 2:50am UTC.
Pod13
Maintenance started – 17 November 2019 8:00pm PT / 18 November 2019 4:00am UTC.
Maintenance finished – 17 November 2019 8:37pm PT / 18 November 2019 4:37am UTC.
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