Importing or upgrading jQuery

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5 Comments

  • Sirin Sezer

    Hello

    Why V2 does not have jQuery library when published?

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  • Sirin Sezer

    We were using the codes from below article for V1

    Now we are in a way to create a new HC from scratch in V2 but below codes are not working

    any idea?

    https://support.zendesk.com/hc/en-us/articles/115002860148-Disabling-the-subject-and-description-fields-on-the-new-request-form-in-Help-Center-

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  • Erika Camille Sundian
    Zendesk Community Team

    Hello Sirin Sezer,

    Welcome to the Zendesk online Community!

    To be honest, It has been a while that jQuery was removed in the newer theme. If you really want to use jQuery, I would suggest you need to implement it as you would do on any other websites. Fortunately, you can use this through jQuery CDN: w3schools.com/jquery/jquery_get_started.asp

    Let me know if you have any questions! :)

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  • Sirin Sezer

    Hi Erika Camille Sundian

    It has been a while that jQuery was removed in the newer theme. How long ago this has been removed? and is it also affecting V1?

    Sirin

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  • Erika Camille Sundian
    Zendesk Community Team

    Hi there Sirin,

    jQuery was removed last February 24, 2020 and I don’t believe it is available in v1 anymore. 

    It sounds like you are trying to use jquery code, I would recommend you upgrade to the latest, supported v2 Templating, and import jquery as demonstrated in this article that we are currently on. 

    Hope this helps!

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