Migrating your Sell account to Zendesk

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4 Comments

  • Martin Simmons

    Hi Sophie, i hope this thread is still active.  Do you know if our hyperlinks will break when we move from Sell to Zendesk?  There's also a mention of OAUTH changes, will our reports that use the zendesk api break/need reconnecting?  Thanks

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  • Sharie Salilaguia

    Hi Martin,

    Hyperlinks won't break the email and password via API. Basically, the only flow that is not going to work is when a customer uses email and password via API to get an authentication token.

    I hope this helps!

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  • Ciera Wolf

    Does anyone know if migrating from Sell to Zendesk will break the Front integration?

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  • Sharie Salilaguia

    Hi Ciera,

    As long as you did not use the API and authenticate with username/password you shouldn't run into some issues.

    I hope that helps!

     

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