Using the Product Catalog to define products and services in Sell (Enterprise and Elite)

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4 Comments

  • Justin Hall
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    Thanks for this explanation!

    It would be good to have some way to upload a CSV of products; I suppose if that was something you offered at this time, you would have mentioned it here in this documentation.

    So I'd like to request a Products Catalog Import feature!

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  • Sophie McMonagle
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    Justin Hall thanks for the comment, and apologies for not coming back to you sooner!  

    You can't import a product list directly into your account, but you can use the Products API to do this.

    I've raised your feature request with Product Management

     
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  • Andrew Guo
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    Can products be set to have a free-text option for unit cost when adding to deals? In my business, our cost price differs greatly from deal to deal hence it wouldn't work for us to input a fixed cost price. 

    It'd be great if I could enter the cost price of products when creating a deal.

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  • Sophie McMonagle
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    Hi Andrew Guo,

    Unfortunately, the unit price can only be set when you create the product.  It's not mandatory but if you don't set it, the unit price is set to zero when you add the product to a deal.

    I guess the workaround is that if you have a number of set unit prices you could create multiple flavors of that product, with different unit prices. 

    However, this sounds like a good request for a new feature - please send us a ticket to raise this as a requirement (see https://support.zendesk.com/hc/en-us/articles/360022367413-Introduction-to-Voice-of-the-Customer-VoC-program) for more info.

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