With Zendesk Sell you can make and receive calls directly from your browser or mobile Sell app. Sell Voice provides these features:
- Built-in dialer to quickly call your leads and contacts.
- Automatic call logging: each call is automatically logged and recorded so your team can analyze and learn. Make sure you follow these guidelines when recording calls.
- Call Notes: take notes during a call and record the call outcome.
- Call Scripts: view a call script while making calls.
- Call Reports: gain insights by viewing call reports.
- Call Lists: use the power dialer to create a call list for the day.
- SMS Messaging: text customers from within the Sell contact page.
See Enabling Sell Voice for more information on getting started with Sell Voice.