Why are my Sell emails being detected as spam?

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  • Arian Gorjy

    Does Zendesk have DKIM for Zendesk Sell emails? I know this feature is an option for Zendesk Support but I can't find it anywhere in Sell.

  • Grzegorz Pogwizd

    Hi there Arian,

    Thanks for that question, it's a great one, but I'm afraid that at this time Sell doesn't support DKIM. It is something that we consider for future updates to our email integration functionality but I can't yet commit to anything in this regard.

    Please stay tuned to our newsfeeds as we'll certainly be announcing any developments around the email integration when they happen.

    Thanks for your understanding!

    Grzegorz Pogwizd
    Technical Support Engineer | Zendesk Sell

    Do you need more information? - Our Help Center has it all at https://support.zendesk.com/hc/en-us/categories/360002582434-Sell
    Do you prefer a live conversation? - Call us at +1 888-670-4887 press 1, Mo-Fr, 8am-5pm, Pacific Time
    Want to talk to other Sell users? - check out our Community at https://support.zendesk.com/hc/en-us/community/topics/360001380554-Sell-Q-Ab


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