Customizing your email signature

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7 Comments

  • Carsten Falborg
    Community Moderator

    Hi

    My new AE can't seem to add a mailto link in her signature? It keeps adding HTTP in front of the link?

    0
  • Michael Froeming
    Zendesk Customer Advocate

    Hello there,

    My name is Michael with Zendesk support.

    I created a ticket for you to provide a targeted support to the account you're experiencing this issue with. Please expect an email from me shortly via that ticket.

    Best,

    Michael Froeming | Senior Customer Advocacy Specialist

    NEW - Zendesk offers free, on-demand training for all of our products. Set up your account and start learning today at training.zendesk.com

    0
  • Migom Bank Ltd

    I clicked on settings - email
    but there are no "email signature" link

    we are using agents workspace, not zendesk sell. Is any way to set up signature for agents?

    0
  • Dave Dyson
    Zendesk Community Team

    Hi Dima –

    Yes, in Zendesk Support you can add agent signatures. Here's how: Adding an agent signature to ticket email notifications

    0
  • Adam Davis

    When I enter the html signature it resolves correctly in the preview window. It has a couple of images and contact details in a 3 column, 2 row table format. 

    When I try to use the signature it appears that the table is ignored and the contents mashed. 

    Are there restrictions in the html tags available?  

    1
  • Jordyn Stauber

    I am having the same issue as Adam mentioned above.

    0
  • Laura Hippert
    Zendesk Team Member

    Hi Adam Davis and Jordyn Stauber- I would be happy to look into the table you are using in your HTML signature further! I have created individual tickets so that we can investigate. 

    0

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