
To install apps for your Zendesk Sell account you must be using a Zendesk subdomain account. If you are not using a Zendesk subdomain account, then refer to the Sell article on learning how to migrate your Sell account to Zendesk.
Note: You must have admin rights for your Zendesk Sell account.
To install apps
- When your account is migrated, you'll receive a confirmation email that includes a link. This link initiates the app installation on your Sell account.
- Click the link to take you to App Settings, then connect Sell with your account in the external application (for example, Mailchimp).
You'll need to authenticate this external account with Sell by clicking Sign in with {application} for Sell.
- You are guided to the external service/application (e.g. Mailchimp), to sign in with your credentials. This grants Zendesk Sell permission to access your data.
- Click Install.
The app appears under the Currently Installed tab.
(Optional) You can change how an app appears in the Sell interface by going to Customize > Layouts, then dragging and dropping the app into place. You can learn more about this in the article: Customizing Widget Panel for Leads, Contacts, and Deals).
For your next steps, see: Working with Zendesk Marketplace apps in Sell.
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