Is there a way for admins to log agents out of Chat?

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2 Comments

  • Ronen Tamari

    It would be extremely helpful if admins could change agents' status on the Chat feature as well - just like they can in Talk.

    Seems like ZD users are asking that for a few years now..

    0
  • Dave Dyson
    Zendesk Community Team

    HI Ronen,

    I've responded to you in the other thread you commented on, but for visibility, please do upvote and add your comments to Feature Request: Give Admins Ability to Change Agent Status in our Feedback on Chat topic. Thanks!

    0

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