Inline images in Guide articles display as broken across all browsers

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1 Comments

  • Amy Gracer

    I run the json and sure enough, it returns the missing files. 

    But that just tells me that the missing files are indeed in the location where they are being called. This is also evident because I can see the images in both the Help Center Preview as End User mode and the Help Center when logged in as an Agent.

    The file clearly exists. Zendesk just isn't displaying it for End Users. Why?

     

    I am uploading via API, so I cannot go into each individual article and upload the image file again.

     

     

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