What's new in Zendesk: March 2020 roundup

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4 Comments

  • Nikita Schaffner

    There is a weird shadow on the right side now in zendesk support. Is that intended? It's really confusing.

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  • Brett Bowser
    Zendesk Community Team

    Hey Nikita,

    Can you provide a screenshot of what you see on our end so I can confirm whether or not this is intended?

    Thanks in advance!

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  • Nikita Schaffner

    Hi Brett,

    Sure. Screenshot attached. It's on the whole right border of the support gui.

    I think that wasn't there before, so it seemed weird to me and still does.

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  • Brett Bowser
    Zendesk Community Team

    Hey Nikita,

    I did some testing on my end in multiple Support accounts but was unable to replicate this issue on my end. Have you tested this from multiple browsers or in a Chrome Incognito window?

    Are other agents on the account able to replicate this as well?

    Let me know!

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