16:45 UTC | 09:45 PT
We have confirmed that the issue causing the Server Error message has been resolved when accessing Insights/GoodData. If you are still encountering the error message please let us know.
16:21 UTC | 09:21 PT
We have received reports of a Server Error message when attempting to access Insights/GoodData across all PODs. We are currently investigating and will provide the next update within 60 minutes.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.