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Announcing the removal of the benchmark survey in Admin Center
Edited Jun 26, 2025
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Release notes through 2025-05-23
Announcing the general availability of AI translations for articles
Announcing reporting with custom object fields
Edited Jun 25, 2025
Release notes through 2025-06-20
Edited Jun 24, 2025
Announcing a new ticket trigger action that routes messaging tickets as emails in omnichannel routing
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