Why do I see results offered by Answer Bot on the Web Widget from an unsupported language?

Question

Why do I see results offered by Answer Bot on the Web Widget from an unsupported language?

Answer 

Answer Bot uses Guide search as a fallback when it cannot find matching criteria from the Answer Bot's supported language.

For more information about Answer Bot for the Web Widget, see the following articles: 

• Configuring Answer Bot for the Web Widget
• Enabling and using Answer Bot in the Web Widget