I set up single sign-on (SSO) and provision agent roles through Okta. How can I configure a light agent role through an identity provider, such as Okta?
The light agent role is considered a custom role. To set a light agent role after you setup your SAML SSO, provide the role Agent to the profile and set the custom role attribute. To get the custom role IDs, use the Custom Roles API.
For Okta, see the below screenshot for reference.
For more information about setting up SSO, see the article: Setting up single sign-on.