Understanding the removal of Classic UI Widgets

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  • Charly Leporc


    The widget tab is not available anymore in https://vestiairecollective.zendesk.com/agent/admin/extensions

    I guess this is because it was removed. However, our custom UI widget was not removed when it was asked to be removed and is still displayed blank on our ticket interface.

    How can we remove it now?

  • Caroline Kello
    Zendesk Product Manager

    Hey Charly, 

    Let me look into this for you and see how we can help.


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