How do time conditions work with Chat triggers?
Chat triggers have two time conditions: Still on site and Still on page. They behave differently according to the placement in your conditions.
If the time condition is placed first, no other conditions will be tested until the time limit runs out. This is most often used for proactive chat messages.
- If the time condition is placed anywhere else, it acts as a delay before the next condition is checked. Our default Chat Rescuer trigger is an example of this behavior.
To know more about the difference of Still on site and Still on page, see the article: What is the difference between "Still on site" and "Still on page" condition for Chat triggers?