Why am I being charged for my Zendesk Marketplace App? How do I get in touch with the author of an app to dispute a charge?
It's likely that you've added an application to your account with an associated cost. If you have questions about a charge from a Marketplace application that you purchased, contact the author of the app.
To get in touch with the author of the Marketplace App, go to the App Directory, click the application, and select a Support option from the App Details section.
For more information on using apps in a specific Zendesk product and where to find your existing apps, use these links: