Does Talk Partner Edition support the click to call option on a ticket?

Question

Does the Talk Partner Edition support the click to call option on a ticket?

Answer 

Yes, the Talk Partner Edition now supports the click to call function within a ticket. 

Note: Click to call only works for numbers existing in the profile. When you dial a number via. click to call, it creates a new ticket. A workaround is to add the number you want to use in the user's profile and go back to the ticket and dial.

For more information on how to implement click to call, see the article: Making calls by clicking a phone number in Support.