About social messaging channels for the Zendesk Agent Workspace

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4 Comments

  • DBTI Zendesk

    Hi, Just to clarify, this only available for Support Suite right? Standalone Support is not applicable?

    0
  • Brett Bowser
    Zendesk Community Team

    Hey DBTI,

    You are correct and you need to have both Support Suite and Agent Workspace to use this feature.

    Let us know if you have any other questions!

    0
  • Wong Kar Min

    Hi, Zendesk support professional also can have social messaging add on right?

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Wong,

    Yes this is available as an add-on for the Professional plan :)

    0

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