How do I enable the offline form?

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  • angel.montiel

    Hi, we did as we were told, but the problem persits. Actually the offiline option has been enabled all the time


  • Elissa
    Zendesk Community Team

    Hello angel.montiel

    I'm sorry you're experiencing a problem with your offline form.

    I don't see any previous posts on this article. Were you working with an agent in a ticket or on chat maybe?

    If you'd like to keep working on your issue here in the community I'm more than happy to help troubleshoot! Can you tell me what problem you are having?

    Thank you!



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