How do I add a disclaimer in the widget before people start chatting or if I am offline?

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  • Maria del Carmen Méndez


    I just want to notice that when I configure the web  widget using script, I can do the disclaimer in this way:

    <script type="text/javascript">
    window.zESettings = {
    webWidget: {
    chat: {
    prechatForm: {
    greeting: {
    it: "All'avviare la chat con noi accetti la nostra policy per la privacy",
    '*': "By chatting with us you accept our privacy policy"
    departments: {
    enabled: [],
    select: 'GROUP A'
    title: {
    '*': 'Chat with Group A',
    launcher: {
    chatLabel: {
    '*': 'Customer Care'

    And the widget it is presented like this:



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