What language do my customers see the widget in on my website?

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2 Comments

  • Whitney Mitchell

    Does this extend to articles viewed in the widget as well? That is, regardless of our localization settings on the external Help Site, will international users viewing articles from the widget within our site see them in their browser language (rather than seeing them default to English, for example)?

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  • Elissa
    Zendesk Community Team

    Hello Whitney Mitchell

    Thank you for the clarification! The article content within the widget is actually translated a little differently than the widget interface itself. The article content within the web widget is translated the same as it would be on your help center page. You can see how that content is translated in this article: Understanding how translated content is displayed in your Help Center.

    I hope that helps!

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