How can I make sure my end users cannot start a chat from specific pages of my website? Can my agents appear offline in the widget even if they are online?
Add the code below to pages on your website where you want agents to appear offline in the widget independent of their chat availability status.
Restrict end users from starting a chat on specific pages of your website and ensure the chats will not disconnect if they switch pages. Embed the chat widget on every page of your website and add the code below to specific pages.