How to setup a different voicemail greeting for after business hours

Question

I am told I can create two different voicemail greetings. One for when our business is available and one for when we are closed. How do I set up a different voicemail greeting for after business hours?

Answer

You can add a different voicemail for after business hours. 

To add a voicemail for after business hours.

1. Click the Admin icon () in the sidebar, then select Channels > Talk.
2. Select the Numbers tab.
3. Click the number for which you want to set a voicemail greeting.
4. Make sure that you have a schedule set for the number. See the article: Routing calls based on business hours (Talk Professional and Enterprise).
5. Click the Voicemail tab and set the greeting for Outside schedule.
6. Click Save changes.

For more information about setting a schedule with your business hours, see the articles below: 

• Setting your schedule with business hours and holidays (Professional and Enterprise)
• What happens to calls outside of scheduled business hours?