This digest is here to help you find the most relevant conversations and resources from the Zendesk Community. Below you'll find new tips shared by users this week, questions that you can help answer for others, and some suggested resources for our support theme of the month.
Tips from Zendesk Users
Users regularly write up tips, recipes, and tutorials to help one another out. Here's a new tip that was shared this week:
Conversations in the Zendesk Community cover everything from basic troubleshooting to complex workflows and specific use cases. Certain questions are best answered by you, the user, because you have on-the-ground experience with our products. Check out the questions below and see if you can offer an answer or provide advice:
GDPR - Ticket deletion best practices?
Andy R. is curious how other users are handling GDPR-related ticket deletion. Jump in to discuss how you've set up your workflows to manage GDPR deletion requests.
Headset compatibility list
In this ongoing community conversation, Kelsey is hoping someone can recommend headset models with a 3.5mm jack or usb for her global team.
Selectively hiding Help Center components using curlybars
Sarah is looking for some help customizing a Lotus theme to hide a selection from the topics drop down on the New Community Posts page.
Our next Q&A event will take place on Thursday, July 16 at 9 am CDT. More information coming soon.
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