We want you to have the same experience with Gather that you have with the rest of the Zendesk products. To make it easier for you to access Zendesk Gather, we will be soon be adding the Gather icon to the other Zendesk products in the product tray. (
) This will also make it easier for you to access the Gather community.
When this will happen
We will be rolling out this addition over the next two weeks. Visitors to the Help Center, and other end-user facing apps, will see no changes to their view. However agents will see the Gather icon in the top-left corner of the navigation bar, when they visit a Community page.
2 Comments
Where exactly will this take you?
Hi Josh,
That depends slightly on your account state and settings. But if you're an active Gather user, it will take you to the community topics page in your Help Center. If something prevents you from going there, you will be taken to activation/settings pages for those steps that you are missing.
Please sign in to leave a comment.