How can I export a list of customers' posts in my community?

Question

 How can I export a full list of customers' posts in my community?

Answer

To export a list of customers posts from Zendesk Gather, you need to leverage our Help Center API using the List Posts endpoint:

GET /api/v2/community/topics/{id}/posts.json

Replace {id} with the topic ID for the topic you want to pull posts from. The topic ID is the number found in the URL of that topic. 

The list will export in a .json format. You can then use a JSON to CSV converter to pull the posts into a spreadsheet. 

For more information, see the article: How can I export the comments of a community post? 

Note: The API call only pulls 30 posts at a time. Depending on how many posts are in the topic, you will need to make multiple API calls. After the first call, you will need to add ?page=2 to the end of the API endpoint (updating the number each time for each successive page) to get all of the results.