I have customers in many different countries that speak many different languages. How do I provide location specific information to different customers, in the correct language for them, and keep track of what customers are chatting from what location?
To help your company support multiple locations and languages, Zendesk chat allows you to:
- Send proactive messages based on location or language:
- Route chats to different chat agents based on location or language:
- Provide multi-language support in your live chats: