Stay Connected, Stay Flexible: Introducing an enhanced Social Messaging Experience in the Zendesk Agent Workspace

Return to top
Have more questions? Submit a request

4 Comments

  • Josh

    Why has there never been a text option here?

     

    0
  • Sagi M. Welzman

    Hey Prakruti Hindia  
    I still dont see the conversations icon in admin tab nor see the updated UI regarding whatsapp and notifications 

    Im wondering what Im missing  ?  

    0
  • Prakruti Hindia
    Zendesk Product Manager

    Hey Sagi M. Welzman

    I see that you have raised a support ticket with us. I will post an update on the ticket. 

    -Prakruti

     

    0
  • Prakruti Hindia
    Zendesk Product Manager

    Hi Josh, 

    First of all, apologies for the late response. With Text, I assume you are referring to SMS? Can you tell me more about your expectations? 

     

    - Prakruti

     

    0

Please sign in to leave a comment.

Powered by Zendesk