I want all my tickets separated by the channel from which they came. For example, one for Facebook comments and one for Facebook private messages. How do I create a view for each ticket channel that I have?
Use the view Channel condition to create a view for each ticket channel.
To see how the ticket channel can be used, see the recipe: View recipe: Creating views for a specific ticket channel.
For more information on how to add views to your account, see the article: Creating views to manage ticket workflow.