How do I reorder datatips?

Question

I want to display datatips chronologically. Can I reorder datatips in Zendesk Explore?

Answer

Yes, you can reorder datatips by creating a standard calculated metric.

To reorder datatips chronologically.

1. From the Calculations menu (), click Standard calculated metric.
2. Enter a name for your calculated metric from the list below, for example Ticket created - Year Metric
3. In the Formula field, enter or paste the formula you want from the metrics configuration sections below.
   

   [Ticket created - Year]

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4. When you finish, click Save.
5. In the Metrics panel, click Add. From the list of metrics, expand the Calculated metrics folder, find your calculated metric, then click the pen icon next to it.
6. From the Options menu of the Standard calculated metrics page, choose Edit aggregators.
7. Set the metric's default and visible aggregators to MAX.
8. Take your added metric and set it as a tooltip
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9. In the result manipulation menu (), click Sorts. On the Sorts page, select Advanced, then set the Sort on metric to your new metric and the order to Descending.​
10. Adjust colors, labels, and other customizations in the chart configuration menu ().  
11. Your datatips should now be going from 2020 to 2019, instead of 2019 to 2020!
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