My customer's messages from a noreply email keep getting suspended

Return to top
Have more questions? Submit a request

2 Comments

  • Pascal Gaud

    when i add my no-reply email to the whitelist then i dont get tickets from any other email addresses. how can i still allow everyone to create tickets and still whitelist a specific address that is being suspended?

     

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Pascal,

    Did you add any special characters to the whitelist or blacklist field?

    Do you still have Anybody can submit tickets enabled under Admin>Settings>Customers

    Let me know!

    0

Please sign in to leave a comment.

Powered by Zendesk