This digest is here to help you find the most relevant conversations and resources from the Zendesk Community. Below you'll find new tips shared by users this week, questions that you can help answer for others, and some suggested resources for our support theme of the month.
Tips from Zendesk Users
Users regularly write up tips, recipes, and tutorials to help one another out. Here are a couple of tips you might find helpful:
Conversations in the Zendesk Community cover everything from basic troubleshooting to complex workflows and specific use cases. Certain questions are best answered by you, the user, because you have on-the-ground experience with our products. Check out the questions below and see if you can offer an answer or provide advice:
Even is trying to capture the user roles in Google Analytics and could use some assistance with the custom code required.
Community Events & Announcements
Zendesk Video Q&A on Support Triggers & Business Rules
This last, we hosted our first video Q&A event in the Zendesk Help Center. We've posted a recording of this event and a summary of the questions asked. See the recording and a transcript of the questions and their answers here. We'll be hosting our next Q&A event in September - more details to come in next week's digest!
Announcing the launch of the Guide Theme Marketplace
We are very excited to announce that you can now browse, trial, and buy themes from our trusted partners for Guide via the Guide Theme Marketplace.
We have pre-stocked the marketplace with awesome themes from Helphouse, Lotus Themes, 729Solutions, and one of our own. Go check them out!
Thanks for stopping by!
If this is your first time checking out our Weekly Digest, posting in the forums, or reading an article in the Help Center, welcome! We're here to help you find solutions to all your Zendesk questions, whether you're setting up your trial account or building an app. Check out the links below to subscribe to future digests and explore what other offerings the Community has waiting for you!