Working with Chat tags in the Zendesk Agent Workspace

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  • Chris Fassano

    What part of this article is new or change functionality?

  • Lisa Kelly
    Zendesk Documentation Team

    Hi Chris. All the functionality described in this article is new. Chat tags weren't previously supported in the Zendesk Agent Workspace. Please note that not all the features may be available in your account just yet. The rollout is not complete until Oct 5. 


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