I want to create an article template to have a consistent knowledge base. Every time I create an article, I need to start with a blank page. I want to have the same text formatting applied all the time. Can I create an article template?
You can create new articles using a pre-defined template through the Knowledge Capture app. To have this functionality your need to be on the Guide Professional or Enterprise plan.
For more information, see the article: Creating user segments for Guide user permissions (Guide Professional and Enterprise).