Question
How do I export my data and reports from Explore, Support, Sell, Guide or Chat?
Answer
Export reports from Explore
Export a dashboard by following the directions in this article: Exporting your data. Export a query by following the directions in this article: Working with queries from within a query.
Export data from Support
To export data directly from the Support product, choose your preferred option from this article: Exporting data to a JSON, CSV, or XML file (Professional and Enterprise). See additional information in these articles:
- How to export a list of users
- What is the recommended method to regularly export Zendesk Support data?
- What are my ticket export options?
- Where is the data export option?
Export data from Sell
To export data from Sell, follow the directions in this article: Exporting data from Zendesk Sell.
Exporting data from Guide or Chat
There is not a native export feature for Guide. Learn more about alternatives in this article: Help Center data export. Exporting data from Chat is also a bit different, learn more in this article: Exporting Chat Conversion Tracking data.
2 Comments
Hey there. I'm getting a bit frustrated because I can't see a way to raise a ticket and the bot isn't helpful... I need to be able to export my tickets from my support centre and the menu for reporting is not present. Can you please help?
Hey Matt,
I've created a ticket on your behalf so we can look into your account for you.
You should receive an email shortly stating your ticket has been created.
Cheers!
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