(Support) indicates the app is available for Zendesk Support.
(Chat) indicates the app is available for Zendesk Chat.
(Sell) indicates the app is available for Zendesk Sell
(Theme) indicates the theme is available for Zendesk Guide
- Github Integration by DevOpsIntegration (Support)
- Github Integration by DevOpsIntegration is a simple integration between Zendesk and Github. Support agents using this app can create, link, notify Github issues. You can collaborate your support team and developers in one place. The app allows the support agents to create Github issues from Zendesk ticket form. It also also allows support agents to link existing Zendesk tickets to an existing Github issues. In addition, this app allows support agents to help notify the Github team, by sending comments from Zendesk support.
Zendesk Answer Bot
- [Flow Builder] Ability to add more steps after "Show Help Center articles" step
- [Flow Builder] Re-ordering of quickly reply options on the Web Widget and Mobile SDK
- Embedded voice is now available on trial plans. You can now add a digital line and test the Embedded voice functionality as part of your Zendesk Suite trial.
- Nothing new this week.
Zendesk Chat and Messaging
[Social Messaging] Admins will be able to associate a brand with an existing social messaging channel integration.
Public - New
Public - Fixed
No Updates to :
- Web Widget and Web SDK (for Messaging)
- Guide + Gather