Announcing always-on CAPTCHA for bot prevention

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4 Comments

  • Heather Rommel
    Community Moderator

    Is this for non-signed-in users? I'd hope for signed-in users, we don't have to stop them with a Captcha. Let us know! Thanks!

    1
  • Dave Dyson
    Zendesk Community Team

    Hi Heather!

    Yes, this is for signed-out users – it says above: "If Cloudflare determines the traffic from users who aren't signed in looks suspicious, Zendesk will serve CAPTCHA challenges to deter bad bots. "

    2
  • Heather Rommel
    Community Moderator

    Perfect Dave Dyson! Thank you for finding that in here for me! I missed it somehow.

    0
  • Dave Dyson
    Zendesk Community Team

    Glad I could help!

    0

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