Working with dashboard bookmarks

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8 Comments

  • Joel Hellman

    Can you please clarify whether saved (pinned) bookmark filters are applied when doing an external share of an Explore dashboard?

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  • Gab Guinto
    Zendesk Customer Care

    Hi Joel,

    Yes, bookmarks will be applied to the dashboards sent to external users/end-users via scheduled deliveries or shared thru an external link.

    1
  • Suelem Oliveira
    Zendesk Customer Care
    Hello Rich!
    If you don't want to share the filters across tabs but want to keep the current state of each filter you have selected in each tab, then you will have to bookmark each Tab separately.
    It should work as expected when bookmarking each Tab!
     
    0
  • Zendesk Team Illation

    The bookmarks DO NOT work across multiple tabs, despite having Enterprise Suite and using live data filters. The live dataset is buggy and short of a lot of useful data

    1
  • Suelem Oliveira
    Zendesk Customer Care

    Illation Zendesk Team!

    I would like to investigate this further for you, so I am creating a ticket for this comment and you can provide me with some extra information there.
    -1
  • Conny Svanberg

    We are also experience problems where a time filter bookmark affects only one of the tabs...

    1
  • Anne Ronalter
    Zendesk Customer Care
    Hello Conny,

    I am sorry to hear that you are experiencing issues where the time filter bookmark affects only one of the tabs. To investigate further, I will open a ticket for you and reach out via Email.
    -1
  • CJ Johnson

    I can confirm the same issue, since we started using Explore 2 years ago. I've been confused by the existence of "do not share across tab" because no filter ever has shared across a tab. 

    0

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