I am having trouble logging in to Zendesk

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6 Comments

  • Colin O'Brien

     

    Why am I suddenly getting this message on Safari using either iOS or Mac OS?

    iPhone and iPad Apps still work properly.

    Access Denied

    You do not have access to this page. Please contact the account owner of this Zendesk for further help.

    0
  • Audrey Ann Cipriano
    Zendesk Customer Care

    Hey Colin, I'm sorry you're experiencing this. Let me raise a ticket on your behalf so we can check your account! You should receive an email from our team shortly. See you there!

    0
  • Andy

    I cant login to our Zendesk Chat? would somebody be able to contact me to advise, thanks 

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Andy,

    I'm going to create a ticket on your behalf so our Customer Care team can follow up with you.

    You'll receive an email shortly stating your ticket has been created.
     
    Cheers!
    0
  • Govage

    I get the same error as Colin when trying to log in

    It appeared recently (during a month I think)

    This error is reproduced on Chrome, but is not reproduced on Safari after disabling option "Prevent cross-site tracking". I cannot get rid this error on Chrome either.

    0
  • Colin O'Brien

    Interestingly I briefly had the same issue again today so refreshed the page in Safari and it login successfully. Strange transient problem…

    0

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