Managing translations for categories and sections

Note: Guide customers who are not on a Suite plan must have Support Professional or Enterprise with any Guide plan to use support multiple languages.

If you have localized content for your help center, you can manage translations for categories and sections by flagging them as outdated, setting the source language, or deleting translations as needed.

The article contains the following sections:

• Marking a translation for a category or section as out of date
• Setting a category or section translation as the source language
• Deleting a translation for a category or section

Marking a translation for a category or section as out of date

You can flag a translation for a category or section title as outdated, meaning it needs to be updated.

To set a translated category or section as out of date

1. Navigate to the translated section you want to set, then click Edit in the top menu bar.
2. Select the language of the translation from the drop-down, if you are not already viewing it.
3. Click the Outdated checkbox.

   You cannot set the source language as out of date.

4. Click Update translation.

Setting a category or section translation as the source language

When you have translations, you need to set one as the source language. The translation you set as the source cannot be removed.

To set a translated section as the source language

1. Navigate to the translated category or section you want to set, then click Edit in the top menu bar.
2. Select the language of the translation from the drop-down.
3. Click the options menu, then select Make this the source language.

   

4. Click Update.

Deleting a translation for a category or section

You can delete a translation for a category or section if needed.

To delete a translated category or section

1. Navigate to the translated section you want to delete, then click Edit in the top menu bar.
2. Select the language of the translation from the drop-down, if you are not already viewing it.
3. Click the options menu, then select Delete this translation.

   

   If you are trying to delete a category or section that is currently the source language for the item, you must first change the source language.

4. Click OK to confirm that you want to delete the translation.
5. Click Update.